We bulk bill all appointments.
You must have a current Medicare card and be eligible to book an appointment.
Who is eligible to book a telehealth appointment?
There are four ways you can become eligible to book a telehealth appointment:
Have attended an in-person Onboarding Appointment once in the last 12 months
Be booking an appointment for treatment of one of the conditions that are eligible for Skip Onboarding
Live in a location impacted by a natural disaster
Have tested positive for Covid-19 in the last 7 days
1. Attend an in-person Onboarding Appointment
You can attend one of our locations for a bulk billed in-person onboarding appointment. This is an opportunity for us to get to know you and create a health profile that our telehealth GPs can refer to when seeing you for telehealth consults.
In-person onboarding appointments are currently available in Broken Hill and Menindee.
2. Eligible conditions for Skip Onboarding
If you want to speak to a doctor about any of the following conditions, you are eligible to Skip Onboarding and instantly book an appointment:
Mental health - you can get a GP referral and Mental Health Treatment Plan (MHTP) to see a psychologist or psychiatrist, as well as medication to improve your mental health.
Sexual health - anything sexual health related, including prescriptions to treat STIs and pathology referrals for STI screening.
Women's health - contraception, menstrual Issues, menopause management and the ability to have a safe and satisfying sex life. The ability to have a child and have a healthy pregnancy, safe delivery and healthy baby.
Men's health - issues related to sexual dysfunction, such as erectile dysfunction, premature ejaculation, and difficulties with sexual arousal or orgasm
3. Location impacted by natural disaster
If you live in a location where a natural disaster has impacted you, you are eligible to skip onboarding and instantly book a video or phone appointment for health matters. This includes medical certificates, prescriptions, specialist referrals and blood tests.
Current eligible areas include:
4. Covid-19 positive
If you have tested positive for COVID-19 in the last 7 days, you can book a video or phone consultation with a GP for any health matter.
This includes medical certificates, prescriptions, specialist referrals and blood tests.
You may have tested positive at home with a RAT or a PCR.